Terms of Services
1. Check-in after 16:00 hours and check out at 12:00 hour
2. Check-in or check-out amendment subject to availability for individuals, should be
done 72 hours prior to the guest check-in.
3. Check-in or check-out amendment for Group should be 15 days prior to the guest check-in.
4. In case of a no-show for groups, the full amount will be charged.
5. Triple or Quad occupancy will be through an extra bed.
6. Room size or hotel services is not our responsibility, customer must make sure he knows the
hotel standard.
7. Reservation should be guaranteed by cash payment or voucher, otherwise, your reservation
will be automatically released without any prior notice by the option date.
Cancelation Policy:
1. For individuals, before 7 days or 1-night NO-SHOW will be charged for normal seasons.
2. For Group before 15 days or total amount will be charged as cancelation fees for normal
seasons.
Note: December, January, Ramadan & Hajj bookings are non-changeable/non-refundable.